How Pawtal can make claiming easier for you…
Chat directly with our specialists
Our Pawtal specialists can quickly answer any claim queries via direct messenger (during office hours).
Pre authorisation within an hour
Submit through Pawtal before 5pm and we’ll aim to confirm within the hour if we are able to cover the claim.*
Pay the policyholder or the vet practice
You can choose who the claim is paid to, which means you’ll no longer have to complete a new or continuation claim form for customers.
Register and claim within the same day
Sign up before 4pm and, if registration is accepted, you can start submitting claims through Pawtal on the same day.
We’ll keep your customers informed
We’ll let your customers know that you’ve submitted a claim, saving you time.
*Timeframes are subject to us having all the required information including full vet history and invoices. The claim is subject to the exclusions and limitations of your customer’s policy.